NO SURRENDER. NO FAILURE. NO MASS PRODUCTION
From the very beginning, we have endeavored to provide our customers with limited hand printed items. Flag Nor Fail takes pride in our approach to the apparel world, an approach not seen from most clothing brands. Our goal is not to mindlessly pump out large quantities of clothing and rake in profits — our line means more to us than that. We want to create clothing that is unique; clothing that when you wear it, you KNOW it was made specifically by our hands. We want our customers to wear our apparel with pride, knowing they are among only a few people in the world to own these particular items.
There is a beauty to the printing process that must be appreciated. Every single print we create is unique, which is part of the reason our product is so special. From the amount of ink applied and laid on the item, to the registration of the art, to the placement on the item; all of these factors change slightly from shirt to shirt. The minor inconsistencies are the nature of the hand printing process. We take pride in not selling mass-produced, machine printed goods. Printing is a personal experience, and we devote our time and effort into creating each individual piece you purchase. We put work into the product before it ever gets to you.
As always, thank you for your loyalty and support of our brand. We hope that you continue to follow our lead and put in work, every day, in every aspect of your life.
WHAT DOES FLAG NOR FAIL MEAN?
FLAG NOR FAIL is a mindset. No surrender and no failure. Flag represents surrender, much like one would wave a white flag to admit defeat. No surrender, no failure.
INVENTORY AND AVAILABILITY
All items are hand-printed in house at the FNF Warehouse and may contain imperfections in the prints. The beauty of our process is that no two prints are identical. This is what makes FNF special. Due to the hand-printed nature and effort that goes into every item in the line, our standing inventory is very small. Please understand that returns and exchanges may be a longer process than we would like due to our limited quantities and sell-outs. Once most of the items sell-out they will not be reprinted, and will no longer be available.
DELIVERY AND SHIPPING
Worldwide flat rate shipping of $5!
Delivery takes 10–15 business days inside the States on average. We are not your normal internet store that gets it to you next day. Please keep this in mind when making your purchase!
On occasion we do not have the entire order printed and we have to print the shirt to order. In these cases the order may take slightly longer to get to you. If this happens, we will make every attempt to notify you of the issue.
Overseas orders take 3–6 weeks, and on rare occasions they may take a little longer when going through customs. Once the package leaves the US, we have no control over how your country handles the package. Also, please note that in some cases your local countries customs may charge you taxes and/or other fees. We are not responsible for those fees!
Flag Nor Fail is NOT responsible for stolen or lost packages and/or packages sent to the wrong address.
*Any Domestic order returned back to us for either having an insufficient address, wrong address, unclaimed, etc., Customer will have to pay for reshipment of package. We do not cover/reimburse for shipping costs in regards to a return/exchange.
**Any international order returned back to us for either having an insufficient address, wrong address, unclaimed, etc., Customer will have to pay for Express shipping.
FLAG NOR FAIL TOURS
We will be having “WORK HUSTLE KILL TOURS” throughout the next year. During these tours we will be hitting a new gym every day, and visiting land marks along the way. The entire tour will be filmed by our team and released later on DVD. Feel free to come train with us, eat with us, or just ask us questions. The best way to keep up on tour info is to follow us on Facebook. FLAG NOR FAIL will be giving out some free-bees along the way and selling LIMITED tour shirts that you can only get while we are on tour.
QUALITY AND WASHING INSTRUCTIONS
All garments are individually hand-printed. To ensure the quality and integrity of the garment, we suggest washing them on machine wash cold, with an initial water temp not exceeding 30°C or 65–80°F.
All garments and fabrics are blends, or pre-shrunk to ensure a true fit after washing. To preserve the print as well as possible it is suggested to wash the garment inside out ( with the printed side in ).
RETURNS AND EXCHANGES
We realize that you make choices in your buying process and we want you to be happy with your purchase. We understand that returns/exchanges can be necessary and that we must meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase please allow us to assist you with your order. We deal with returns on a per item basis. There are varying restocking and service fees. If you wish to make a return please contact us to discuss the matter first before sending back your items. We do not cover shipping costs for returns/exchanges.
No returns or exchanges after 30 days.
We do not accept items to be exchanged that were already previously exchanged.
Returns and Exchanges (outside the U.S.)
All sales are final outside the U.S
FIT AND SIZING
Currently FLAG NOR FAIL prints but does not produce / sew their own clothing. Before we place large orders to print we always order samples and make sure the sizing is as TRUE as possible. We are working on getting our own shirts produced / cut, but release of those shirts will not launch until mid 2013.
If you have specific sizing questions, do not hesitate to contact us, and we will get back to you as soon as possible. Please include your height / weight and build in the message. We will give our best suggestion.
With the recent growth of the brand, we are no longer able to do special requests.
WANT FLAG NOR FAIL TO ATTEND OR SPONSOR YOUR EVENT?
We are always looking for new exposure, and changes to branch out. If you know of an event that we may be a good fit for just let us know! Click here to contact us!
We currently do not offer any sponsorships, but we would like to in at some point in the future. If you are interested in sending us your info, we will keep it on file.
We do not offer wholesale, and are not interested in distributor accounts. FLAG NOR FAIL can only be bought on FlagNorFail.com.
PROBLEMS OR ISSUES WITH GARMENTS OR ORDERS
If you have any issues that are not covered on this page, please contact us and we can get back to you with a resolution as soon as possible.
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